twiist data not visible in Tidepool Data Platform

Incident Report for Tidepool

Resolved

We are continuing to monitor, but believe twiist™ AID System data should be visible in the Tidepool Data Platform normally. Please reach out to support@tidepool.org if you have any issues.

Posted May 22, 2026 - 11:17 PDT

Monitoring

We are continuing to monitor and will provide further updates once we believe this incident to be resolved. Please reach out to support@tidepool.org if you have any issues.

Posted May 22, 2026 - 07:15 PDT

Identified

The Tidepool team is investigating reports that twiist™ AID System reports are currently degraded or unavailable in Tidepool. Tidepool has completed investigation of the issue and is awaiting resolution from partner.

Posted May 21, 2026 - 13:20 PDT

This incident affected: Device Partner Cloud Connections (Sequel).