Dexcom connections are down

Incident Report for Tidepool

Resolved

This incident has been resolved.

Posted May 01, 2024 - 19:43 PDT

Update

We are continuing to monitor Dexcom's status at https://status.dexcom.com/ for new updates on their progress to resolving this issue.

Posted May 01, 2024 - 13:24 PDT

Monitoring

Dexcom is experiencing issues with their services, preventing direct connections from successfully importing data. We are monitoring https://status.dexcom.com/ for additional updates.

Posted May 01, 2024 - 10:19 PDT

This incident affected: Device Partner Cloud Connections (Dexcom).