Service Outage

Incident Report for Tidepool

Resolved

This incident has been resolved.
Posted Jul 20, 2020 - 17:50 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 20, 2020 - 17:47 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 20, 2020 - 17:47 PDT

Investigating

We are currently investigating this issue.
Posted Jul 20, 2020 - 17:41 PDT
This incident affected: Tidepool Web (app.tidepool.org), API (api.tidepool.org) and Tidepool Uploader (Insulin pumps, Continuous glucose monitors (CGM), Blood glucose meters).
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